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Case Study

St John's Laboratory

St John's Laboratory provides over 60k research antibodies, 7k kits and 1k+ proteins to advance in vitro research. With a focus on rigorous validation and sustainability, they have amassed citations from hundreds of pharma, biotech and academic institutions worldwide.

Overview

A trusted citation web tool to replace manual data collection

To eliminate time-consuming, in-house citation collection St John's Laboratory installed the CiteAb Citation Widget. Visually displaying citation data and published images embeds credibility within their webpages.

St John's Laboratory widget

What our partner says about CiteAb

"St John's Laboratory has a long history with CiteAb, having worked together on the First Validation Forum. More recently, the widget has become a great alternative to crawling citations manually. It offers essential data for us when it comes to building credibility and trust with our customers, and the citation images are particularly valuable as a form of convenience for the end user in validating our claims."

The challenge

Citations build researcher trust - but collecting them is resource-intensive

For life science suppliers, citation data is one of the most valuable trust signals a product page can carry. Researchers actively look for published evidence, including both product mentions and experimental images, before purchasing a reagent. Without it, they may leave to find validation data elsewhere, turn to another company, or simply lose confidence in the product.

Yet, collecting this data is a labour-intensive task. Monitoring pubmed, checking for accuracy, and formatting data into webpages all pulls teams away from other projects.

The solution

Scientifically meaningful citations and images, updated on pages automatically

With a history of working together (St John's Laboratory organised the inaugural Antibody Validation Meeting, with support from CiteAb) and a shared commitment to putting science first, when St John's Laboratory started looking for a citation provider, our collaboration was a natural fit.

With the Citation Widget, data is now displayed prominently on product pages, updates continuously, and is indexed by search engines, without any ongoing effort from their team.

Crucially, automation hasn't meant a compromise on quality. CiteAb goes beyond simply linking to publications: for individual products, the experimental context is pulled out of citations, and images are cropped to the panel of interest. This means researchers get exactly what they need to evaluate a product, without leaving the page.

Peer-reviewed experimental images were a particular priority for St John's Laboratory. Displayed in an interactive carousel, scientists can visually validate product claims quickly - essential data that builds confidence at the point of decision.

The outcome

A long-term partnership to serve researchers

The partnership between CiteAb and St John's Laboratory, which began over a decade ago with a shared ambition to raise standards in antibody validation, continues to grow. Today it's delivering real value to the researchers St John's Laboratory exists to serve.

The Citation Widget has become a core part of how they build trust with researchers visiting their site - supporting scientists as they plan experiments and make decisions.

View their widget

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Jonathan Baron Portrait

Jonathan Baron
jonathan@citeab.com

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