Case Study

American Research Products

ARP American Research Products provides high-quality products to research laboratories in hospitals, universities and biotech firms worldwide, with a focus on expanding their offering to meet the evolving needs of today's biotech research community.

Experimental validation

Providing researchers with the experimental data they need, all in one place

To enhance their customer experience, ARP uses CiteAb's Citation Widget to display important product citations directly on their product pages. Researchers can scroll through the data, finding all the experimental validation they need without leaving arp1.com.

What our partner says about CiteAb

"We knew we wanted to enhance the on-site experience for our customers by providing comprehensive product and citation data, and after reviewing available solutions, CiteAb had the best technology to meet ARP's needs", said Gina Boday, VP of Operations & Marketing at ARP American Research Products.

The problem

Showcasing experimental data at scale is a complex challenge

With a large range of products and a strong focus on detail and quality, ARP needed a solution to showcase comprehensive experimental information across many pages. On top of this, they needed an outsourcing provider who could fit their specific requirements.

The solution

A flexible tiering model for citation provision

Our Citation Widget is a tool which automatically updates on webpages with product citation data. This functionality coupled with our flexible pricing model and tiering meant the Citation Widget provided ARP with an effective solution.

By using our Citation Widget, ARP displays accurate product citations for researchers to assess. This means scientists can save time and make more informed decisions from within their site, with detailed, quality data.

ARP chose the CiteAb Widget due to the integrity of CiteAb's data, ensuring customers were able to see the most accurate and comprehensive citation data possible on arp1.com.

Key features

Seamless integration

The most important feature of the widget for ARP was the ability to integrate the citation data directly into the respective product pages, creating a seamless experience for their customers.

View their widget

From the CiteAb Team

“ARP’s use of our Citation Widget demonstrates how citation data can be displayed at scale to support researchers. We were really pleased to work with the team at ARP to ensure that their strong focus on detail and quality was carried through into the data displayed via our citation plug-in.”

- Jemina Ipalibo-Harry, CiteAb